VOIQ allowed business to build their own customized AI Voice Assistant for their website.

As the only designer I was responible for

End-to-end UI Design leveraging Material UI
Moderated User Testing
Training the Conversational AI Model (pre-Chat GPT3)

As a team we

Developed the features & functionalities
Researched the industry to discover pain points and opportunities
Built this innovative app from scratch!

The Voice Assistant can navigate web vistors to relevant web pages, answer questions, and move ICPs down a sales funnel

Context

VOIQ was a Y Combinator backed startup (YC S15’) that raised $7 million. In 2021, the CEO raised $2M to pivot and create an entirely new product from scratch.

Problem

Most websites are essentially glorified pamphlets, leaving web visitors on their own to find what they are looking for in a sea of information. As a result, web browsing is frustrating becuase web visitors are overwhelmed with information without being offered personlized guidence.

The current state of websites also pose a challenge for businesses as it can lead to missed opportunities in connecting with potential clients and driving sales.

Goal

Our goal was to make browsing a website feel like a personalized shopping experience. For businesses it would make sure that fewer ICPs leaked through the Sales & Marketing funnel and for web visitors it would

Solution

A no-code Web App that allowed bussiness to create their own custom Conversational AI Voice Assistant for their website.

My reflection

This project was more than just a job; It was a special journey and an opportunity for me to leave my comfort zone to build an innovative product from scratch with an amazing team.

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Thanks!